F88Bet takes your privacy seriously. This document transparently explains how we collect, use, store and protect your personal information while you use our online betting platform.
Six key steps we implement to ensure your personal information stays safe on the F88Bet platform.
Every piece of personal information and financial transaction you send to the f88bet platform is protected by 256-bit SSL encryption — the same security standard used by leading banking institutions in Malaysia.
All member data is stored on servers protected by strict access controls and monitored 24/7. Our servers use a multi-layer authentication system that ensures only authorised personnel can access your data.
You have full control over your personal information. Through your account settings, you can update, request a copy of, or apply for deletion of your personal data at any time in accordance with your rights under Malaysia's PDPA.
F88Bet does not sell, rent or share members' personal data with any third party for marketing purposes without your explicit consent. Your data belongs to you — not to us as a business asset.
Our KYC process uses secure document verification technology. Identity documents you submit are stored with full encryption and accessed only by trained verification staff during the review process.
You can choose to accept or opt out of any marketing communications from F88Bet at any time. Unsubscribing is easy via the link included in every promotional email we send.
F88Bet fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA).
This Privacy Policy explains how F88Bet ("we", "Platform") collects, uses and protects your personal information ("you", "member") when you use our services at f88bet.ml or via the f88bet mobile app. By using our platform, you agree to the terms set out in this policy.
F88Bet understands that your privacy is something you take seriously. We've built this privacy policy with full honesty and transparency so you know exactly what happens to your information while you're on our platform. This isn't a document packed with hard-to-follow legal language — we've aimed to explain everything in plain, straightforward terms.
This policy applies to all information we collect through the f88bet.ml website, the F88Bet mobile app for iOS and Android, and any related services we offer to Malaysia members. If you are under 18 years of age, please stop using our platform immediately as our services are not intended for minors.
We only collect information that is strictly necessary to provide our services to you. Below are the categories of information we collect:
| Data Category | Examples of Information | Purpose |
|---|---|---|
| Identity Information | Full name, IC / passport number, date of birth | KYC verification & fraud prevention |
| Contact Information | Email, phone number, address | Account communications & support |
| Financial Information | Bank account number, bank name, transaction records | Deposit & withdrawal processing |
| Usage Data | Game history, login activity, IP address | Platform security & improvement |
| Device Data | Device type, OS, web browser | User experience optimisation |
We do not collect unnecessary data. Any sensitive information such as identity document images collected during KYC is stored with full encryption and restricted access.
The information we collect is used exclusively for the following purposes. We do not use your data for any other purpose without first obtaining your consent:
You may withdraw consent to receive marketing communications at any time through your account settings or by contacting our support team. Withdrawing consent does not affect your account's core services.
F88Bet does not sell, rent or disclose your personal information to third parties for marketing purposes. However, there are limited situations where we need to share information with certain parties to keep the platform running properly:
All third parties we work with are required to meet data protection standards equal to or higher than our own. Binding data protection agreements are put in place before any information sharing takes place.
F88Bet has never sold members' personal data to advertisers, data brokers or any third-party marketing organisation. This is our absolute commitment to your privacy.
We continuously invest in security technology and procedures to protect your personal data from unauthorized access, loss, destruction, or disclosure. Key security measures we implement include:
While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. We encourage you to play your part in securing your account by using a strong password and enabling 2FA.
F88Bet uses cookies and similar technologies to enhance your experience on our platform. Cookies are small files stored on your device when you visit our website. They help us remember your preferences, maintain your login session and understand how you use our platform.
You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of our platform. We do not use third-party cookies for advertising purposes.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and our privacy policy, you have the following rights regarding your personal information that we hold:
To submit any request relating to your privacy rights, please contact our support team via Live Chat or email us at [email protected]. We will process your request within 14 working days.
F88Bet retains your personal information for as long as your account is active or as long as needed to provide services to you. After an account is closed, we will retain certain data for defined periods in accordance with applicable legal and regulatory requirements.
Once the required retention period has expired, your data will be securely deleted or anonymised in accordance with established procedures. You may request early deletion of data that is not subject to legal retention requirements.
F88Bet reserves the right to amend this privacy policy from time to time to reflect changes in our practices, applicable laws, or business requirements. Material amendments will be communicated to you via in-platform notifications or email at least 14 days before the changes take effect.
The "Updated" date at the top of this page indicates when this policy was last reviewed. We encourage you to check this page periodically to stay informed about how we manage your personal information. Continued use of our platform after any amendments take effect will be considered acceptance of the revised policy.
For any questions regarding this privacy policy or to lodge a complaint, please contact our Data Protection Officer at [email protected]. We are committed to responding to all privacy-related inquiries within a reasonable timeframe.
As an f88bet member, you have the following data protection rights, which you may exercise at any time.
Get a copy of the data we hold about you.
Correct inaccurate information in your account.
Request deletion of data that is no longer required.
Object to the use of your data for marketing purposes.
Restrict how we use your data.
Withdraw your consent at any time.
Answers to the most frequently asked questions by members regarding data protection and privacy on the F88Bet platform.
We take your privacy as seriously as you do. Join over 500,000 Malaysian members who have trusted f88bet for a safe and responsible online betting experience.